How to tell if a swap site is holding your funds or if the blockchain is just slow
The difference usually comes down to one thing: whether the blockchain has confirmed your transaction. If the network shows a confirmed transaction with the correct output address, the swap site has your funds. If the transaction is still pending or unconfirmed, the blockchain is the bottleneck.
Swap crypto
Live rates · no accountSend exactly to:
This asset needs a memo / tag. Send it with or the exchanger cannot credit your deposit.
You receive about at . Exchange reference .
Status: waiting for your deposit
You send from your own wallet straight to the exchanger — nothing to connect, no account, and you stay on this page throughout. Rates are indicative until a swap is opened.
The swap is carried out by an independent exchanger and the deposit address above is theirs. orymsolana.xyz never holds, receives or controls your funds, has no key to that address, and earns a referral commission. Opening a swap sends your receiving address, IP, browser and timezone to the exchanger for their compliance checks; we store none of it. Check their terms, fees and country restrictions before sending anything.
Check the blockchain first
When a swap site says "waiting for deposit," open a block explorer. Paste your transaction ID (TXID) into it. Look for two things: the confirmation count, and the output address.
A confirmed transaction has at least one network confirmation. For Bitcoin that means one block has been mined after the block containing your transaction. For Ethereum or Solana, confirmations come in seconds. If your TXID shows zero confirmations and the swap site still shows "pending," the network is slow. This happens during congestion, when mempools fill up, or when you set a low fee.
If the TXID shows confirmed but the swap site still says "waiting," the site is holding your funds. There is no legitimate reason for a swap site to miss a confirmed transaction that matches its deposit address. The blockchain does not lie.
What to look for in the block explorer
Check that the receiving address in the explorer matches exactly the address the swap site gave you. Scammers sometimes change addresses after you copy them. If the addresses match and the transaction is confirmed, the site has your coins.
If the transaction is confirmed but the site shows nothing, take a screenshot of the block explorer page showing the TXID, confirmation count, and output address. This is your evidence. Send it to the site's support. If they claim "network delay" after confirmation, that is a stall tactic.
The other possibility: you sent to the wrong chain
Sometimes a transaction confirms instantly on the wrong blockchain. You intended to send USDT on Solana but sent it on BSC. The swap site may never see it because it only monitors the chain you selected. In that case, the blockchain is not slow and the site is not holding your funds - you made a mistake. The swap site may still be able to recover the funds, but it requires their cooperation and usually a fee.
When the blockchain is genuinely slow
Slow blockchains share a pattern. Your TXID shows in the mempool but has zero confirmations for minutes or hours. The estimated confirmation time climbs. The swap site correctly shows "unconfirmed." The blockchain is the problem.
What to do: wait. Do not resend. Do not cancel. If you resend the same amount, you create two pending transactions and confuse every system involved. If you cancel, you pay fees for nothing. Instead, check the block explorer periodically. If the transaction confirms within a reasonable time for that chain, the swap should proceed.
When the site is holding your funds
A swap site that holds funds after confirmation usually shows one of two behaviors. It either keeps the status at "waiting for deposit" indefinitely, or it shows "processing" for hours without moving. In both cases, the blockchain shows your transaction confirmed.
If you have screenshots and the site ignores your support ticket, you are dealing with a bad actor. No amount of waiting will fix it. At that point, the next thing to read is the hub page "Swapping crypto safely," which covers the checks worth making before sending funds to any exchange address. That page also explains what to do when something goes wrong - specifically, when the site has your money and your patience is gone.
The simple rule
Blockchains are slow when they are congested. Swap sites are slow when they choose to be. If the blockchain says confirmed and the swap site says waiting, the site is lying. Trust the chain, not the interface.
Not financial advice. orymsolana.xyz publishes market data and general information about digital assets. Crypto assets are volatile and you can lose everything you put in. Nothing here is a recommendation to buy, sell or hold, and we make no price predictions.
Prices are sourced from third parties and may be delayed or wrong. Verify anything you intend to act on against a primary source.